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#60358: "Bad gateway/timeout (504) for some games"
Sobre o que é este relatório?
website BGA
O que aconteceu ? Por favor escolha abaixo
Algo não funcionou corretamente durante o uso do site (não durante um jogo)
Descrição detalhada
• Por favor copie e cole a mensagem de erro que aparece na tela, se possível.
It's a standard 504 error.• Por favor explique o que queria fazer, o que fez e o que aconteceu
It's my turn in two games, but when I attempt to navigate to them I get a timeout error after several minutes of loading. It's not happening with any of the other games I'm involved in. One is Lost Cities, the other is Through the Ages.• Qual navegador você está usando?
Google Chrome v98
Histórico do relatório
27 fev 2022 15:50 • TwoTottaBonne • Bug não foi reproduzido pela equipa de desenvolvimento ainda:
nothing else to add
6 jun 2022 22:48 • miridicus • Bug não foi reproduzido pela equipa de desenvolvimento ainda:
This happened to me on Letter Tycoon. I clicked to make a move and it didn't register. I typed what was happening into the chat, hit enter, and saw nothing. I tried F5 and that didn't work. Then a 504 Gateway error page loaded, and I couldn't get back into the game again. I was able to re-log in after a few tries, but couldn't load the game again.
Because I have a Premium account right now, I was able to ask in the General Chat if anyone else was having the same 504 Gateway issue booting them out of games. About 3 or 4 other Premium users confirmed that they too were having the 504 Gateway issue, and had also been booted out of their own games. At least one was also being played in real-time. I can't remember which games they said they were playing, but if you have chat logs for the global General Chat around the time of my errored-out game, then you should be able to see who else reported having issues and with which games.
I didn't screenshot anything because I assumed it was a site issue that BGA would be aware of. However, my opponent decided to skip me despite knowing about the error; I was able to see that he got the message when I logged back in, and had skipped me anyway. And BGA gave me the karma hit from that just now when I logged in. So, I checked the server status page. According to the server status page, BGA shows everything as fine at the time of my game for users. But, it was clearly not fine based on both my experience and several other Premium users'. Since standard users can't use the General chat, to report their own problems with the site, I also imagine that this issue was even wider spread.
The table was: boardgamearena.com/table?table=273314061
Because I have a Premium account right now, I was able to ask in the General Chat if anyone else was having the same 504 Gateway issue booting them out of games. About 3 or 4 other Premium users confirmed that they too were having the 504 Gateway issue, and had also been booted out of their own games. At least one was also being played in real-time. I can't remember which games they said they were playing, but if you have chat logs for the global General Chat around the time of my errored-out game, then you should be able to see who else reported having issues and with which games.
I didn't screenshot anything because I assumed it was a site issue that BGA would be aware of. However, my opponent decided to skip me despite knowing about the error; I was able to see that he got the message when I logged back in, and had skipped me anyway. And BGA gave me the karma hit from that just now when I logged in. So, I checked the server status page. According to the server status page, BGA shows everything as fine at the time of my game for users. But, it was clearly not fine based on both my experience and several other Premium users'. Since standard users can't use the General chat, to report their own problems with the site, I also imagine that this issue was even wider spread.
The table was: boardgamearena.com/table?table=273314061
6 ago 2022 0:40 • walkie • Bug não foi reproduzido pela equipa de desenvolvimento ainda:
Looks like there's a bunch of duplicate threads on this issue today. Since this one's a bit older, I'll re-post my instance of this issue here.
I'm getting the same error at this table and cannot access the game because of it: boardgamearena.com/3/sevenwondersduel?table=289205854
I'm getting the same error at this table and cannot access the game because of it: boardgamearena.com/3/sevenwondersduel?table=289205854
6 ago 2022 0:44 • iamsum1gr8 • Bug não foi reproduzido pela equipa de desenvolvimento ainda:
I'm getting the same issue and it's not letting me make any turn based moves as most of my games are arena games. And the oldest one of those is blocking up everything.
20 ago 2022 15:01 • KongKing123 • Bug não foi reproduzido pela equipa de desenvolvimento ainda:
Duplicate of boardgamearena.com/bug?id=69342 and fixed.
24 abr 2025 0:20 • Robyn Hood • Bug não foi reproduzido pela equipa de desenvolvimento ainda:
Bug reproduced on this table: boardgamearena.com/15/arknova?table=660716287
So apparently it's not fixed.
All other tables load fine, but since it's arena, I get the message that I have to play on this game first.
So apparently it's not fixed.
All other tables load fine, but since it's arena, I get the message that I have to play on this game first.
24 abr 2025 0:25 • Robyn Hood • Bug não foi reproduzido pela equipa de desenvolvimento ainda:
Same for Gaia Project: 504 Gateway Time-out on this table: boardgamearena.com/15/gaiaproject?table=659734285
All other tables load well, but I have to play this one first.
All other tables load well, but I have to play this one first.
24 abr 2025 0:27 • N8TGR • Bug não foi reproduzido pela equipa de desenvolvimento ainda:
Same for Burgle Bros: '504 Gateway Time-out': boardgamearena.com/15/burglebros?table=663201418
All other active tables are also fine for me.
All other active tables are also fine for me.
24 abr 2025 0:52 • flirtyboy • Bug não foi reproduzido pela equipa de desenvolvimento ainda:
Same situation occurring on table 656388718 Terraforming Mars
24 abr 2025 0:57 • demyurge • Bug não foi reproduzido pela equipa de desenvolvimento ainda:
Same issue in my current Ark Nova game. The common denominator seems to be related to the /15/ in the URL, is it some sort of server indicator?
24 abr 2025 1:06 • Robyn Hood • Bug não foi reproduzido pela equipa de desenvolvimento ainda:
that's a sharp remark. I checked the links to the other tables, and there is a different number. Only the games with 15 are blocked, and they are the games I have to play first.
24 abr 2025 1:58 • flirtyboy • Bug não foi reproduzido pela equipa de desenvolvimento ainda:
24 abr 2025 2:01 • flirtyboy • Bug não foi reproduzido pela equipa de desenvolvimento ainda:
Checking the server status, server 15 is actually missing from the list currently
24 abr 2025 2:36 • SarahofBorg • Bug não foi reproduzido pela equipa de desenvolvimento ainda:
Having the same issue, probably related to server 15?
Here are the two tables I can’t load:
boardgamearena.com/15/welcometo?table=660876280
boardgamearena.com/15/spots?table=657080513
Here are screenshots of the activity on server 15 for the last hour and day. (Pacific time)
imgur.com/a/Ylqaew0
Here are the two tables I can’t load:
boardgamearena.com/15/welcometo?table=660876280
boardgamearena.com/15/spots?table=657080513
Here are screenshots of the activity on server 15 for the last hour and day. (Pacific time)
imgur.com/a/Ylqaew0
24 abr 2025 3:11 • oenxt • Bug não foi reproduzido pela equipa de desenvolvimento ainda:
all my turn-based games on server 15 will not work - all other games on other servers working fine
24 abr 2025 3:13 • rabaus • Bug não foi reproduzido pela equipa de desenvolvimento ainda:
Same on our game of Catan boardgamearena.com/15/catan?table=661483499
Adicione alguma coisa para este relatório
Por favor, adicione aqui qualquer coisa que pareça relevante para a reprodução deste bug ou o entendimento de sua sugestão:
- Outro ID de mesa / ID de jogada
- Carregar em F5 resolveu o problema?
- O problema aparece várias vezes? Sempre? Imprevisivelmente?
- Se tiver uma captura de ecrã/tela deste problema (boa prática), pode usar Imgur.com para carregá-la e copiar/colar o endereço aqui.
