Todos os relatórios
Hex relatórios
#27522: "After I accepted to start the game, the web browser was redirected to a page that did not exist"
fixed: Bug foi corrigido
1
Sobre o que é este relatório?
O que aconteceu ? Por favor escolha abaixo
A certo ponto não consegui acessar a interface de jogo
Descrição detalhada
• O que estava presente na tela quando você estava bloqueado (tela em branco? Parte da imagem do jogo? Mensagem de erro?)
After I accepted to play at table 121559537, the web browser was redirected to en.8.boardgamearena.com/8/hex?table=121559537 (see screen shot). However, that URL did not seem to exist, or the webserver at en.8.boardgamearena.com was not accepting connections. If I removed the ".8" from the domain name, I could see the game, but I was a spectator in the game and could not play (first I was Visitor-318423753 and later I was Visitor-718569489, see second screen shot). Meanwhile I also kept getting red messages saying something like "unable to connect to the server; are you sure you are connected to the internet?". Naturally, I was connected to the internet.
Fortunately my opponent was gracious enough to agree to abandon the game.
I play on BGA quite often and this particular error has not happened to me before.• Qual navegador você está usando?
Mozilla v5 - Firefox 79.0 for Ubuntu
Histórico do relatório
4 nov 2020 16:19 • User Already Exists • Bug não foi reproduzido pela equipa de desenvolvimento ainda:
I was hoping to add screen shots, but I don't see any option to attach anything.
8 nov 2020 8:00 • Een • Bug foi corrigido:
Thanks for your report.
We have adjusted a configuration, hopefully this is fixed. Please let us know if it happens again.
We have adjusted a configuration, hopefully this is fixed. Please let us know if it happens again.
8 nov 2020 15:03 • User Already Exists • Bug foi corrigido:
Great, thanks. This happened to me again yesterday (not in a game I was playing, but in a game I was a spectator in). Again I was directed to a URL of the form en.8.boardgamearena.com/8/hex?table=XXX that did not exist. But presumably this happened before you adjusted your configuration, so hopefully that took care of it. I'll let you know if it happens again.
13 nov 2020 19:09 • Een • Bug foi corrigido:
Investigation with a user encountering this issue revealed that it was linked to obsolete session cookies on the client (browser) side.
In case you run into this issue again, or if you get in a game as a spectator while you are one of the players, it means that something is wrong with your user session.
The solution is: use the back button to get back to the mainsite; log out; log in; then browse back to your game.
In case you run into this issue again, or if you get in a game as a spectator while you are one of the players, it means that something is wrong with your user session.
The solution is: use the back button to get back to the mainsite; log out; log in; then browse back to your game.
Adicione alguma coisa para este relatório
Por favor, adicione aqui qualquer coisa que pareça relevante para a reprodução deste bug ou o entendimento de sua sugestão:
- Outro ID de mesa / ID de jogada
- Carregar em F5 resolveu o problema?
- O problema aparece várias vezes? Sempre? Imprevisivelmente?
- Se tiver uma captura de ecrã/tela deste problema (boa prática), pode usar Imgur.com para carregá-la e copiar/colar o endereço aqui.
