#167056: "Game hangs on different actions"
Sobre o que é este relatório?
O que aconteceu ? Por favor escolha abaixo
O que aconteceu ? Por favor escolha abaixo
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| # | Status | Votes | Game | Type | Title | Last update |
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Descrição detalhada
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• Por favor copie e cole a mensagem de erro que aparece na tela, se possível.
Recently, starting from the 22nd or 23rd of April, my friend and I noticed that in different games (Flowers, in this example, but we faced this issue in different games) any action might freeze for dozens of seconds.
Initially, we thought that maybe this issue is connected with the BGA stability itself and gave a few days for it to be resolved. Nonetheless, the issue is still there.
We require to refresh the page in order to:
-to be redirected to the newly created board after game start
-to update the board situation after any move -
• Por favor explique o que queria fazer, o que fez e o que aconteceu
• Qual navegador você está usando?
Google Chrome v135
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• Por favor copie/cole o texto em inglês em vez de sua língua. Se você tiver uma captura de tela desse bug (boa prática), pode usar um serviço de hospedagem de imagens de sua escolha (por exemplo, snipboard.io) para enviá-la e copiar/colar o link aqui. Este texto está disponível no sistema de traduções? Se sim, foi traduzido há mais de 24 horas?
Recently, starting from the 22nd or 23rd of April, my friend and I noticed that in different games (Flowers, in this example, but we faced this issue in different games) any action might freeze for dozens of seconds.
Initially, we thought that maybe this issue is connected with the BGA stability itself and gave a few days for it to be resolved. Nonetheless, the issue is still there.
We require to refresh the page in order to:
-to be redirected to the newly created board after game start
-to update the board situation after any move • Qual navegador você está usando?
Google Chrome v135
-
• Por favor, explique sua sugestão precisamente e de forma concisa, de forma que fique o mais fácil possível, entender o que você quer dizer.
Recently, starting from the 22nd or 23rd of April, my friend and I noticed that in different games (Flowers, in this example, but we faced this issue in different games) any action might freeze for dozens of seconds.
Initially, we thought that maybe this issue is connected with the BGA stability itself and gave a few days for it to be resolved. Nonetheless, the issue is still there.
We require to refresh the page in order to:
-to be redirected to the newly created board after game start
-to update the board situation after any move • Qual navegador você está usando?
Google Chrome v135
-
• O que estava presente na tela quando você estava bloqueado (tela em branco? Parte da imagem do jogo? Mensagem de erro?)
Recently, starting from the 22nd or 23rd of April, my friend and I noticed that in different games (Flowers, in this example, but we faced this issue in different games) any action might freeze for dozens of seconds.
Initially, we thought that maybe this issue is connected with the BGA stability itself and gave a few days for it to be resolved. Nonetheless, the issue is still there.
We require to refresh the page in order to:
-to be redirected to the newly created board after game start
-to update the board situation after any move • Qual navegador você está usando?
Google Chrome v135
-
• Que parte das regras não foi respeitada pela adaptação do BGA?
Recently, starting from the 22nd or 23rd of April, my friend and I noticed that in different games (Flowers, in this example, but we faced this issue in different games) any action might freeze for dozens of seconds.
Initially, we thought that maybe this issue is connected with the BGA stability itself and gave a few days for it to be resolved. Nonetheless, the issue is still there.
We require to refresh the page in order to:
-to be redirected to the newly created board after game start
-to update the board situation after any move -
• A violação de regras está visível na revisão do jogo? Se sim, em que número de jogada?
• Qual navegador você está usando?
Google Chrome v135
-
• Qual era a ação de jogo que queria fazer?
Recently, starting from the 22nd or 23rd of April, my friend and I noticed that in different games (Flowers, in this example, but we faced this issue in different games) any action might freeze for dozens of seconds.
Initially, we thought that maybe this issue is connected with the BGA stability itself and gave a few days for it to be resolved. Nonetheless, the issue is still there.
We require to refresh the page in order to:
-to be redirected to the newly created board after game start
-to update the board situation after any move -
• O que você tentou fazer para provocar esta ação de jogo?
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• O que aconteceu quando tentou fazer isto(mensagem de erro, mensagem na barra de estado do jogo)?
• Qual navegador você está usando?
Google Chrome v135
-
• Em que passo do jogo ocorre o problema(qual era a instrução corrente do jogo)?
Recently, starting from the 22nd or 23rd of April, my friend and I noticed that in different games (Flowers, in this example, but we faced this issue in different games) any action might freeze for dozens of seconds.
Initially, we thought that maybe this issue is connected with the BGA stability itself and gave a few days for it to be resolved. Nonetheless, the issue is still there.
We require to refresh the page in order to:
-to be redirected to the newly created board after game start
-to update the board situation after any move -
• O que aconteceu quando tentou fazer essa ação de jogo (mensagem de erro, mensagem na barra de estado do jogo)?
• Qual navegador você está usando?
Google Chrome v135
-
• Por favor descreva o problema de visualização. Se você tiver uma captura de tela desse bug (boa prática), pode usar um serviço de hospedagem de imagens de sua escolha (por exemplo, snipboard.io) para enviá-la e copiar/colar o link aqui.
Recently, starting from the 22nd or 23rd of April, my friend and I noticed that in different games (Flowers, in this example, but we faced this issue in different games) any action might freeze for dozens of seconds.
Initially, we thought that maybe this issue is connected with the BGA stability itself and gave a few days for it to be resolved. Nonetheless, the issue is still there.
We require to refresh the page in order to:
-to be redirected to the newly created board after game start
-to update the board situation after any move • Qual navegador você está usando?
Google Chrome v135
-
• Por favor copie/cole o texto em inglês em vez de sua língua. Se você tiver uma captura de tela desse bug (boa prática), pode usar um serviço de hospedagem de imagens de sua escolha (por exemplo, snipboard.io) para enviá-la e copiar/colar o link aqui. Este texto está disponível no sistema de traduções? Se sim, foi traduzido há mais de 24 horas?
Recently, starting from the 22nd or 23rd of April, my friend and I noticed that in different games (Flowers, in this example, but we faced this issue in different games) any action might freeze for dozens of seconds.
Initially, we thought that maybe this issue is connected with the BGA stability itself and gave a few days for it to be resolved. Nonetheless, the issue is still there.
We require to refresh the page in order to:
-to be redirected to the newly created board after game start
-to update the board situation after any move • Qual navegador você está usando?
Google Chrome v135
-
• Por favor, explique sua sugestão precisamente e de forma concisa, de forma que fique o mais fácil possível, entender o que você quer dizer.
Recently, starting from the 22nd or 23rd of April, my friend and I noticed that in different games (Flowers, in this example, but we faced this issue in different games) any action might freeze for dozens of seconds.
Initially, we thought that maybe this issue is connected with the BGA stability itself and gave a few days for it to be resolved. Nonetheless, the issue is still there.
We require to refresh the page in order to:
-to be redirected to the newly created board after game start
-to update the board situation after any move • Qual navegador você está usando?
Google Chrome v135
Histórico do relatório
1) Start of the game triggers 3 seconds readiness time but after that game does not start, page is not redirected to the newly created board.
2) After F5, I am redirected to the board, but upon moving any tile, I am stuck with the message 'Move recorded, waiting for update'.
3) In the Network tab of developer tools of the browser, I can see that the communication is based on the websockets. When I am facing this issue, usually the communication looks like this:
-successful push (for instance, at 14:33:22)
-multiple attempts to establish a new websocket connection failed with a message 'Few websockets with 'WebSocket is closed before the connection is established.''
-Finally reconnected, the turn is successfully finished (for instance, at 14:34:28)
If required, HAR file can be provided to your dev team for analysis.
As you can see, it takes more than a minute to complete the turn, which ruins the overall experience. F5 helps to refresh the feed, yet I would expect that the board situation has to be updated automatically without any manual actions.
Note that this issue is intermittent - sometime it start working almost without any network glitches, but the majority of the time in the last few days such problems are regular.
The same story is for my friend who is based in a different city who started to face the same issue recently.
Note that we are both now in Russia.
As a WA, I use a VPN to connect via Armenia, and there the situation is much better, the issue reappears rarely.
Adicione alguma coisa para este relatório
- Outro ID de mesa / ID de jogada
- Carregar em F5 resolveu o problema?
- O problema aparece várias vezes? Sempre? Imprevisivelmente?
- Se você tiver uma captura de tela desse bug (boa prática), pode usar um serviço de hospedagem de imagens de sua escolha (por exemplo, snipboard.io) para enviá-la e copiar/colar o link aqui.
