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#57303: ""Sorry, an unexpected error has occurred..." and unable to continue"
fixed: Bug foi corrigido
1
Sobre o que é este relatório?
O que aconteceu ? Por favor escolha abaixo
A certo ponto não consegui acessar a interface de jogo
Descrição detalhada
• O que estava presente na tela quando você estava bloqueado (tela em branco? Parte da imagem do jogo? Mensagem de erro?)
This was the error message:
Sorry, an unexpected error has occurred...
Sorry, we didn't manage to process your request fast enough. Please retry. If the problem persist, please report a bug. (reference: GS2 14/01 18:46:14)
I couldn't get past this, so couldn't continue the game.• Qual navegador você está usando?
Mozilla v5 on Firefox
Histórico do relatório
nairobiny • Bug não foi reproduzido pela equipa de desenvolvimento ainda:
14 jan 2022 18:48 • no screenshot needed, I think, but I can supply one if you like.
stefano • Isso não é um bug:
14 jan 2022 19:14 • This is a temporary error of BGA... nothing I can do here.
I think this is related with the issues BGA is having in those days.
Please just refresh after some while.
I think this is related with the issues BGA is having in those days.
Please just refresh after some while.
nairobiny • Isso não é um bug:
14 jan 2022 22:29 • It's not temporary. Other games are working properly. Please reopen the bug and investigate.
nairobiny • Isso não é um bug:
14 jan 2022 23:12 • I am connected to the internet
imgur.com/a/DNdWKmk
After that message clears, I get this screen, on which it's impossible to do anything, except refresh
imgur.com/a/xcpG7tC
Refreshing gives the "unexpected error" message.
imgur.com/a/DNdWKmk
After that message clears, I get this screen, on which it's impossible to do anything, except refresh
imgur.com/a/xcpG7tC
Refreshing gives the "unexpected error" message.
stefano • Isso não é um bug:
15 jan 2022 7:54 • I can see the game is working now and I didn't do anything. As I said, this is a BGA framework issue...
Souldriven • Isso não é um bug:
16 jan 2022 22:58 • Hi Stefano,
The same thing just happened to us on table 233253560. All other BGA games are working fine, nobody reporting any issues in the General Chat (as always happens when there's server issues etc) - any chance you can take a look and double-check to ensure it's *not* an issue with your code? :)
The same thing just happened to us on table 233253560. All other BGA games are working fine, nobody reporting any issues in the General Chat (as always happens when there's server issues etc) - any chance you can take a look and double-check to ensure it's *not* an issue with your code? :)
wolmot • Isso não é um bug:
17 jan 2022 22:06 • Adding +1 to reopen and further investigate this, same issue on table
boardgamearena.com/table?table=232216108
Game hung when trying to activate a building, and now afterwards I cannot open this table anymore without this error.
No other internet issues and all my other BGA tables and features are working fine.
So it does seem game specific.
boardgamearena.com/table?table=232216108
Game hung when trying to activate a building, and now afterwards I cannot open this table anymore without this error.
No other internet issues and all my other BGA tables and features are working fine.
So it does seem game specific.
wolmot • Isso não é um bug:
17 jan 2022 23:06 • Adding some more information: after about an hour, my game table became accessible again.
Turn phase = no building to activate, I must click “Pass”.
This throws an unexpected error, after which I come back in game state “You must activate buildings or pass” - but there is no Pass button available anymore.
When trying to leave and get back to the table, after that it always comes back with “ Sorry, we didn't manage to process your request fast enough” and the table again cannot be opened at all.
Turn phase = no building to activate, I must click “Pass”.
This throws an unexpected error, after which I come back in game state “You must activate buildings or pass” - but there is no Pass button available anymore.
When trying to leave and get back to the table, after that it always comes back with “ Sorry, we didn't manage to process your request fast enough” and the table again cannot be opened at all.
stefano • Isso não é um bug:
18 jan 2022 6:49 •
18 jan 2022 8:52 • Could you please open a new bug when the table will become accessible again?
stefano • Bug foi corrigido:
18 jan 2022 10:51 • Fixed, please resume your game when table will become available again.
The issue was with the level card 3 deck exhausted (no cards in discard pile to refill, and rulebook doesn't say anything about this).
The issue was with the level card 3 deck exhausted (no cards in discard pile to refill, and rulebook doesn't say anything about this).
Adicione alguma coisa para este relatório
Por favor, adicione aqui qualquer coisa que pareça relevante para a reprodução deste bug ou o entendimento de sua sugestão:
- Outro ID de mesa / ID de jogada
- Carregar em F5 resolveu o problema?
- O problema aparece várias vezes? Sempre? Imprevisivelmente?
- Se tiver uma captura de ecrã/tela deste problema (boa prática), pode usar Imgur.com para carregá-la e copiar/colar o endereço aqui.